Update Agent - Early Access

Resource

https://api.infobip.com/ccaas/1/agents/{agentId}

Path Params

Property name Type Description
*agentId string Required - Agents id to update

Body Params

Property name Type Description
displayName string Agent name to be displayed, 255 characters max.
status string Possible agent status (ACTIVE, BUSY, OFFLINE, AWAY).
role string Possible agent role (AGENT, SUPERVISOR).
enabled boolean Possible agent status (TRUE, FALSE).

Request Example

					PUT /ccaas/1/agents/97457D13B1FC79AF3C1A1096AE7E77AB HTTP/1.1
Host: api.infobip.com
Authorization: Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==
Accept: application/json

{
    "displayName": "Angus Young",
    "status": "BUSY",
    "role": "SUPERVISOR",
    "enabled": true
}
					
				

Response

					{
    "id": "97457D13B1FC79AF3C1A1096AE7E77AB",
    "displayName": "Angus Young",
    "status": "BUSY",
    "role": "SUPERVISOR",
    "enabled": true,
    "createdAt": "2019-05-10T07:45:23.777+0000",
    "updatedAt": "2019-05-10T09:53:58.463+0000"
}
					
				
					{
  "statusCode": "ERROR",
  "message": "Invalid id '97457D13B1FC79AF3C1A1096AE7E77AB' given! No such entity exists."
}
					
				
					{
    "statusCode": "ERROR",
    "message": "Required request body is missing or not valid"
}